Below is some information on how Extra Consult BV processes your
personal data.
Personal Data
Extra Consult BV is responsible for processing your personal data and
is committed to ensuring its careful and secure handling. We treat all
personal data with confidentiality and have implemented appropriate
security measures to protect it from loss, unauthorized access, or
theft. Additionally, we will delete your data once it is no longer
required for our operations.
Collection of Your Personal Data
When you use our services, we may process your personal data. This
could happen, for example, when you contact our sales or support
department via email or phone, in which case we may process your name,
email address, or phone number.
We may also process
personal data you share with us online, such as when you request or
download information or complete a contact form. Additionally, we may
store information gathered from social media, such as your location,
to provide you with targeted and relevant content or to identify
potential interest in Extra Consult BV within a specific region.
Our
aim is to tailor our services to align with your personal interests as
much as possible.
Our Privacy Statement applies to both Extra Consult BV and its
website
Our Privacy Statement governs the use of personal data by Extra
Consult BV and applies to the
Extra Consult BV website.
It forms an integral part of our website.
Using your personal data to provide you with a better service
We process your personal data based on our legitimate interest in
fulfilling our corporate objectives. This includes handling requests
for information and delivering our products and services to you.
Additionally, we may use your data to enhance our services and comply
with financial and legal obligations.
We only process personal
data when necessary to manage inquiries or improve our interactions
with you. Specifically, we process your personal data for the
following purposes:
• Managing and responding to your
requests;
• Providing information about new developments
and arranging meetings to discuss these updates;
• Offering
insights on relevant industry trends;
• Managing our
financial records and ensuring compliance with financial and legal
(fiscal) obligations;
• Evaluating and improving the
quality of our services, including assessing the performance of our
support team and website(s);
• Conducting market research
to better align our services with the needs of our clients;Resolving
disputes;
• Conducting internal and external audits of the
services we provide.
We use the following tools: WordPress,
Google Analytics and MailChimp.
Maintaining our relationship with our customers and
subcontractors
At Extra Consult BV, we process personal data to send marketing
emails about products and services we believe may be of interest to
you. Sending these emails falls within our legitimate business
interests. Like you, we value keeping our customers informed about our
latest activities and new services.
We do not use your data for any purposes other than those stated
above
Extra Consult BV does not sell your personal data to third
parties. In some instances, we may use IT systems provided by external
suppliers, which could potentially grant them access to the systems
where your personal data is processed. In all such cases, we ensure
that these third parties adhere to strict privacy and security
measures to protect your data.
We do not retain your personal data longer than necessary
Your personal data will only be retained for as long as necessary.
Some data must be kept due to financial and/or tax obligations, in
which case it will be stored for at least five years. After this
period, we will ensure that your data is securely deleted.You have
several rights concerning your personal data:
Right to Access, Correction, or Deletion:
You can request access to, correction of, or deletion of your
personal data.
Right to Object:
You
can object to the use of your data for commercial purposes, such as
marketing campaigns, or due to personal circumstances.
If
you have concerns about how Extra Consult BV handles your personal
data, you can file a complaint with us or the
Data Protection Authority.
When you submit a request, we will first assess if we
can process it. We may not be able to do so if we cannot verify your
identity or if you have submitted a similar request within the past
six months. In some cases, we may need to decline your request, such
as when protecting the rights of third parties takes precedence. For
instance, if your request involves access to other individuals'
personal data, we may need to refuse it. If we reject your request, we
will explain the reasons for our decision.
If you disagree
with our decision regarding your request for access, correction, or
deletion, you also have the right to file a complaint with the Data
Protection Authority.
Unsubscribing from campaigns and newsletters
If you have submitted a request or made a purchase, we may use your
address, email, or phone number to inform you about new updates and
developments.
This communication may be sent via mail,
email, or phone. Each email or phone call will include the option to
unsubscribe from future communications. Alternatively, you can
unsubscribe by emailing us at
info@extra-consult.com.
Our websites contain links to third-party websites
Our website may include links to third-party websites.
While
we take care in selecting these third parties, we strongly recommend
that you review the Privacy Policies of any external websites you
visit through our links. We are not responsible for how these
third-party sites manage your personal information.
Changes to the Privacy Statement
We reserve the right to update this Privacy Statement at any time. We
encourage you to review it periodically to stay informed about any
updates or changes.
Any questions?
If you have any questions or comments regarding our Privacy Statement
or how Extra Consult BV handles personal data, please contact us
at:
Extra Consult BV
For the attention of the General
Manager
Nachtegaalstraat 27
9320 Erembodegem
Belgium
Or
send an email to
info@extra-consult.com
